SCRA compliance training for every team that needs it
Compliance training for property management, auto lending, banking, and credit union teams. Free video modules, live workshops, and industry-specific deep dives.
Preview: What Is the SCRA? (3:57)
Training modules by industry
Choose your industry to see relevant SCRA training content. Property management, auto lending, and banking modules are all live now.
What Is the SCRA?
SCRA Lease Terminations
Eviction Protections
Default Judgments
Verify Military Status
State-Level Protections
SCRA Record Keeping
Building a Compliance Program
What Is the SCRA?
The Court Order Requirement
The 6% Interest Rate Cap
Military Status Verification
DOJ Enforcement Cases
Building a Compliance Program
SCRA for Banks & Credit Unions
Interest Rate Caps & Forgiveness
Mortgage Foreclosure Protections
Default Judgment Requirements
Enforcement Cases: Banking
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Your team's next SCRA violation will cost more than this training.
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Bring SCRA training to your team
Free Library
- Self-paced, on-demand
- General SCRA coverage
- 19 video modules (85+ min)
Live Workshop
Recommended- Interactive, live Q&A
- Customized to your operations
- Certificate, slide deck, reference card
- 2.5 hours, 3 modules
SCRA Fundamentals
- Who the SCRA covers: active duty, reservists, Guard members, dependents
- Key provisions by statute: rate caps, repossession holds, foreclosure holds, lease termination, default judgments
- When protections start and end for each category
- What counts as an "adverse action" in your industry
Verification & Process
- DMDC: how it works, what it returns, how to interpret results
- When to verify: before every adverse action, not just at origination
- Name matching challenges: nicknames, hyphenated names, suffixes
- Audit trail requirements: what to document, how long to retain, what regulators ask for
Enforcement Reality
- Real DOJ enforcement cases across all industries
- How DOJ investigations start and what triggers scrutiny
- Consent decree obligations: training, DMDC integration, reporting, audits
- Penalty math: up to $79,380 first offense, up to $158,761 subsequent
Workshop pricing
Up to 25 attendees. Delivered via Zoom or your preferred platform.
Up to 25 attendees. Includes travel to your location (continental US).
Discounted rates for Starter and Professional customers (virtual/in-person).
One annual workshop (virtual or in-person) included with Enterprise subscriptions.
Frequently Asked Questions
Is the training virtual or in-person?
We offer both. Virtual workshops are delivered via Zoom (or your preferred platform) for $5,000. In-person workshops are $7,500 and include travel to your location within the continental US. Platform customers receive discounted rates: $2,500 virtual or $4,000 in-person.
How long is the SCRA compliance training?
The workshop is 2.5 hours total, divided into three modules: SCRA Fundamentals (60 min), Verification & Process (45 min), and Enforcement Reality (45 min). We can deliver it as a single session or split across multiple days based on your team's schedule.
Is this training suitable for institutions under DOJ consent orders?
Yes. Consent decrees typically require SCRA training within 30 days for new hires and annually for all staff. Our workshop covers the fundamentals, verification procedures, and enforcement case studies that consent orders mandate. We provide certificates of completion for your compliance documentation.
Do you customize the training for different industries?
Absolutely. Each module includes industry-specific examples. Auto lenders get repossession scenarios. Property managers see eviction and lease termination cases. Banks and mortgage servicers work through rate cap and foreclosure examples. The fundamentals are the same, but the application is tailored to your operations.
Can we record the session for future onboarding?
Yes, with advance notice. Many organizations record the workshop for internal training libraries. You'll also receive the slide deck and quick-reference materials to use for ongoing onboarding.
Who leads the training?
Our founder, an Air National Guard member and compliance automation engineer, brings both military service perspective and hands-on experience building SCRA compliance systems for financial institutions and property managers.
What if we need training for more than 25 people?
We can accommodate larger groups. For teams over 25, we recommend multiple sessions to maintain interactivity and Q&A time. Contact us for volume pricing.
How soon can we schedule a workshop?
Typically within 2-3 weeks of booking. For organizations under consent orders with urgent training deadlines, we can often accommodate expedited scheduling within 5-7 business days.
This training is provided for educational purposes only and does not constitute legal advice. Attendees should consult their own legal counsel for advice specific to their organization's compliance obligations. While civrel.io has made reasonable efforts to ensure accuracy, laws and regulations are subject to change and interpretation. civrel.io is not a law firm and does not provide legal services.