SCRA compliance consulting from the team that built the automation
Compliance audits, policy design, staff training, and ongoing advisory for lenders, property managers, and financial institutions. We find the gaps, then help you close them.
Full-service SCRA compliance expertise
Whether you need a one-time audit, a ground-up compliance program, or an ongoing advisory relationship, we cover it.
Compliance Audits
We assess your current SCRA compliance posture against enforcement patterns documented in published DOJ and CFPB cases and consent decrees. You receive a risk assessment report with a prioritized remediation roadmap.
- Gap analysis against DOJ/CFPB enforcement patterns
- Portfolio-level risk scoring
- Prioritized remediation roadmap
Policy & Process Design
We build SCRA-compliant workflows tailored to your operations: verification procedures, rate cap calculations, repossession holds, lease termination handling, and documentation standards.
- Custom compliance workflows
- DMDC verification integration planning
- Documentation and audit trail design
Staff Training
SCRA compliance training for your compliance, collections, servicing, and legal teams. Scenario-based exercises with documented attendance, a standard requirement in DOJ consent decrees for SCRA violations.
- Vertical-specific scenarios
- Documented attendance certificates
- Training aligned with consent decree requirements
Ongoing Advisory
Retainer-based SCRA advisory. We monitor regulatory changes, prepare your team for examiner visits, update your policies as the enforcement landscape evolves, and answer questions as they come up.
- Regulatory change monitoring
- Examiner preparation
- Policy update recommendations
Not a general compliance firm. SCRA is all we do.
How it works
Book a consultation
We learn about your portfolio, your current compliance processes, and where you think your gaps are.
We assess your gaps
We evaluate your compliance posture against current DOJ and CFPB enforcement patterns and identify the areas of highest risk.
Remediation plan
You receive a clear roadmap for closing compliance gaps, including where civrel.io automation fits and where process changes are enough.
Consulting tailored to your industry
Consulting services are provided for compliance guidance purposes and do not constitute legal advice. Clients should consult their own legal counsel for advice specific to their organization's obligations. civrel.io is not a law firm and does not provide legal services.
Ready to assess your SCRA compliance?
Tell us about your organization and we'll scope a consulting engagement tailored to your needs.
Book directly
Pick a time on our calendar. No back-and-forth.
Send a message
Prefer email? We'll respond within one business day.
No obligation. We'll discuss your situation and recommend next steps.