You run your business. We handle SCRA compliance.
Lease terminations, eviction holds, rate caps, repossession protections. The DOJ fines start at $79,380 per violation. We integrate directly with your existing systems and handle SCRA compliance end-to-end: intake, verification, case management, documentation, and reporting. Your team never has to think about SCRA again.
Why managing SCRA internally fails
One bullet among fifty
Your property managers and loan officers have 50 responsibilities. SCRA compliance is one of them, until DOJ makes it the only one that matters.
Software doesn't solve staffing
Compliance platforms require trained staff to operate. If you don't have a dedicated SCRA officer, another tool just creates another unused login.
The cost of 'good enough'
Manual SCRA processes work until they don't. Greystar's $1.4M settlement started with staff who thought they were compliant.
End-to-end. Fully integrated.
We integrate
We connect directly to your property management system and screen your portfolio automatically. Servicemembers file claims through a dedicated intake form. No manual steps for your staff.
We verify
We verify military status directly through the Department of Defense database. No guesswork, no stale data. Results in hours, not days.
We manage
Case creation, eligibility determination, documentation, calculations, letters, all handled by our team with AI-powered automation. Your counsel reviews and approves.
We report
Monthly compliance report delivered by the 5th: cases handled, verifications completed, SLA performance, portfolio status. Audit-ready at all times.
What's included
- 1Connect your PMS (we handle the integration)
- 2Your counsel approves/denies protections (we prepare the decision brief)
- 3Review monthly compliance reports
That's it. Three things.
- Intake triage and document classification
- DMDC military status verification
- Case creation and management
- Eligibility determination
- Documentation (letters, affidavits, calculations)
- Continuous portfolio monitoring (daily re-screening)
- Expiration tracking and alerting
- Credit corrections
- Monthly compliance reporting
- Staff training (video library + live sessions)
- Audit-ready evidence trails
Everything else.
Every Compliance Desk engagement includes written SLA commitments.
| Service | Guarantee |
|---|---|
| Intake triage | Within 4 business hours |
| Military verification | Within 24 hours |
| Documentation | Within 48 hours of approval |
| Monthly report | By 5th of each month |
| Client questions | Same business day |
The DOJ isn't waiting. Neither should you.
| Company | Settlement |
|---|---|
| Greystar Management Services | $1.4M |
| Wells Fargo Dealer Services | $9.5M |
| Bank of America | $35M+ |
| Santander Consumer USA | $9.4M |
| PRG Real Estate | $1.6M |
Pricing that scales with your portfolio
Managed service pricing starts at $2,500/month based on portfolio size and complexity. Every plan includes full operations, training, and reporting.
Frequently Asked Questions
What's the difference between the platform and the Compliance Desk?
The platform is self-service software: your team runs verifications and manages cases. The Compliance Desk is a managed service where we handle everything. We integrate with your existing systems, process claims end-to-end, and your counsel approves decisions. Same technology, different operating model.
Do we still need to hire a compliance officer?
No. That's the point. We function as your outsourced SCRA compliance team. You designate an internal point of contact (usually someone in legal or operations) who reviews our decision briefs and approves actions. We handle all day-to-day compliance operations.
Who makes legal decisions?
Your organization retains all legal decision-making authority. We prepare the case, verify military status, research the applicable protections, and deliver a decision brief to your counsel. Your team approves or denies. We execute.
What if we get audited while you manage our compliance?
You're covered. Every action we take is documented with full audit trails: DMDC verification records, processing timelines, decision logs, and correspondence. We generate examiner-ready reports on demand. Several of our service tiers include active DOJ/consent decree program management.
How fast can we get started?
Most clients are operational within 2 weeks. Onboarding includes PMS integration, initial portfolio screening, intake form setup, policy development, and staff orientation. Complex portfolios with consent decree requirements may take 3-4 weeks.
Can we switch from managed service to self-service later?
Yes. All case history, documentation, and compliance records transfer seamlessly to a self-service platform account. Some clients start with managed service while they build internal capacity, then transition to self-service. We support either direction.
Find out if your portfolio has gaps
15-minute risk assessment. We'll review your SCRA exposure and show you exactly what a managed service engagement looks like for your portfolio.
Book directly
Pick a time on our calendar. No back-and-forth.
Send a message
Prefer email? We'll respond within one business day.
No sales pressure. We'll show you the platform and answer your questions.