Platform Features

Everything you need for
SCRA compliance

From military status verification to examiner-ready documentation. One platform for the entire compliance lifecycle.

Intake Portal

Let servicemembers request benefits directly

Give servicemembers a branded link or QR code to submit benefit requests themselves. Requests flow directly into your queue—no manual data entry, no phone tag, no lost paperwork.

Branded Portal
Your logo, your URL, your domain
Military Orders Upload
Service orders attached at intake
Spam Prevention
Honeypot and rate limiting built-in
Instant Queue
Requests flow directly to officers
Intake Portal
DMDC Verification

Military status verification in seconds

Direct integration with the Defense Manpower Data Center. Single lookups or batch processing for entire portfolios. Returns active duty status, service dates, branch, and component.

Single Verification
Real-time lookup with instant results
Batch Processing
Upload CSV/Excel for bulk verification
Auto Certificates
Generated verification certificates
Audit Trail
Every lookup logged and timestamped
DMDC Verification
Eligibility Engine

Statutory logic for every protection type

Built-in rules engine encodes the requirements of each SCRA protection. Pre-service obligation checks, active duty verification, and protection-specific eligibility criteria—all with statutory citations.

Rate Cap §3937
6% cap on pre-service obligations
Foreclosure §3953
Stay during service + 1 year
Repossession §3952
Court order required
Lease Term §3955
30-day termination rights
Eligibility Engine
Rate Calculations

Precise 6% cap calculations for every loan type

Handles simple interest, amortizing, and revolving credit. Calculates monthly payment adjustments, retroactive refunds, and restoration schedules. Complete audit trail on every computation.

Mortgage
Amortizing loan calculations
Auto Loan
Simple interest adjustments
Credit Card
Revolving balance handling
Refund Calculator
Retroactive interest due
Rate Calculations
SLA Tracking

Never miss a compliance deadline

Configurable SLA rules for initial response, eligibility decision, rate application, and refund processing. Visual status indicators, automated alerts, and escalation workflows.

Deadline Monitoring
Track every case milestone
Visual Indicators
Green/yellow/red status at a glance
Email Alerts
Automated notifications before deadlines
Performance Reports
SLA compliance metrics
SLA Tracking
Document Generation

Template-driven letters and notices

Generate acknowledgment letters, approval notices, denial letters with statutory citations, rate adjustment confirmations, refund notifications, and restoration letters. Full version history.

Template Library
Pre-built compliant templates
Variable Merge
Auto-populate case data
Version History
Track every revision
Multi-Format
PDF, Word, and print-ready
Document Generation
Handoff Exports

Structured exports for downstream systems

Export packages formatted for core banking rate adjustments, loan servicing platform updates, general ledger journal entries, and regulatory examiner reports.

Core Banking
Rate adjustment files
Loan Servicing
Account update packages
General Ledger
Journal entry exports
Examiner Reports
Audit-ready documentation
Handoff Exports
Integrations

Works with your existing systems

Export structured data packages formatted for your core banking system, loan servicing platform, and general ledger. API access available for custom integrations.

Core Banking

Rate adjustment exports formatted for major core systems

Loan Servicing

Account update packages for servicing platforms

REST API

Full API access for custom integrations

See It In Action

Ready to automate your SCRA compliance?

Book a demo to see how these features work for your institution.