Interest Rate Cap Compliance
The SCRA caps interest at 6% on pre-service obligations during active duty. This applies to all forms of credit—mortgages, auto loans, credit cards, and personal loans. The creditor must reduce the rate, recalculate payments, and refund any excess interest already charged.
Statutory Requirements
Pre-Service Obligation
The debt must have originated before the servicemember entered active duty. Obligations incurred during service are not eligible for rate protection.
Written Request
The servicemember (or dependent) must provide written notice requesting rate relief. Verbal requests are insufficient.
Military Orders
Request must be accompanied by military orders showing active duty status. DMDC verification alone does not satisfy this requirement.
Effective Date
Rate reduction applies from the date of active duty, not the request date. Retroactive adjustment and refund of excess interest is required.
Calculation by Loan Type
Each loan structure requires a different calculation approach. The 6% cap applies to interest rate, not APR—fees are generally not affected.
Mortgage Loans
AmortizingRecalculating monthly payments while preserving original amortization schedule. Must track forgiven interest separately—it cannot be charged when service ends.
Auto Loans
Simple InterestDaily interest accrual means precise date tracking matters. Pre-service payment requirement must be verified before applying protection.
Credit Cards
RevolvingFluctuating balances require recalculation each billing cycle. Periodic rate must be adjusted, not just APR.
Personal Loans
Simple or AmortizingVaries by product structure. Must determine calculation method from loan terms before applying cap.
Common Compliance Failures
Automated rate cap calculations
Civrel calculates the correct reduced payment for each loan type, computes retroactive refunds, and generates documentation showing the full calculation methodology—ready for examiner review.
Eligibility Verification
DMDC verification confirms active duty status. Pre-service origination check against loan booking date. Automatic approval or denial with statutory citations.
Payment Recalculation
Handles simple interest, amortizing, and revolving credit. Calculates new monthly payment preserving original term. Tracks forgiven interest separately.
Refund Computation
Retroactive calculation from active duty start date. Generates refund amount with full audit trail. Export to accounting for check processing.
Restoration Scheduling
Monitors service end dates. Applies correct extension period by loan type. Alerts before restoration deadline with time to verify continued eligibility.
See rate cap calculations in action
Book a demo to see how Civrel handles §3937 compliance for your loan types.