Managed SCRA Compliance

We handle SCRA compliance for property managers.

The DOJ has collected over $400 million in SCRA settlements and is not slowing down. Fines start at $79,380 per violation. We verify, document, and report so your team never has to think about SCRA again.

$400M+
In DOJ SCRA settlements since 2011
$79,380
Civil penalty per first SCRA violation
31
DOJ enforcement actions against property managers and lenders
The Platform

See what your compliance team will use every day

Monitoring Dashboard

Portfolio verification status at a glance. KPI cards, compliance percentage, escalation queue, and recent screening runs.

civrel.io monitoring dashboard showing compliance KPIs and escalation queue

Case Detail

Individual servicemember case with DMDC verification, eligibility determination, and full audit trail with timestamps.

civrel.io case detail view with DMDC verification and audit trail

Verification History

Full verification audit trail with military status results, branch information, and case linkage. Filter by status, method, or date.

civrel.io verification history showing confirmed active duty, not active, and within 367 days statuses

civrel.io replaces manual DMDC lookups, spreadsheet tracking, and ad hoc processes with a single compliance platform.

The Compliance Gap

Enforcement is intensifying. Manual processes can't keep up.

The DOJ has secured over $400 million in SCRA settlements since 2011 and recently consolidated all federal SCRA enforcement under a new dedicated branch. State attorneys general are pursuing violations independently. Penalties increase automatically every year.

The question isn't whether your organization has SCRA obligations. It's whether your current process can prove compliance when regulators ask.

Recent DOJ Enforcement

Greystar
Illegal fees on military tenants (5-year consent decree)
$1.4M
2024
PRG Real Estate
152 false military status affidavits
$1.59M
2023
USAA
Regulatory actions and class action settlements
$149M+
Cumulative
Santander
760 illegal vehicle repossessions without court orders
$9.35M
2021
JWB Rental Homes
6 lease termination violations (single-market PM)
$64K
2024
Total DOJ recoveries since 2011 $400M+
How We Eliminate Your Risk

Six ways we make SCRA enforcement risk disappear

Automated DMDC Verification

Batch-verify 10,000 accounts against the Department of Defense's authoritative database. Built-in name variation matching handles nicknames, hyphenated names, and suffixes. Every verification logged with timestamp and court-ready certificate.

Continuous Monitoring

800,000+ Reservists and Guard members cycle between active duty and civilian status. civrel.io screens your portfolio on a configurable schedule and escalates through multi-tier review when protections apply.

Interest Rate Cap Enforcement

Automatically identify qualifying loans, calculate retroactive interest forgiveness to the activation date, and generate compliant borrower notifications per 50 U.S.C. Section 3937.

Adverse Action Safeguards

System-level blocks on eviction filings, repossessions, foreclosures, and fee assessments for protected servicemembers. An automated gate that prevents violations before they reach a courtroom.

Case Management & Notifications

Full lifecycle tracking from intake through resolution. Configurable email alerts for assignments, verifications, SLA breaches, and expirations. Webhook notifications for integration with your existing systems.

Audit-Ready Documentation

Every verification, decision, and action logged with user, timestamp, and statutory citation. Court-ready verification certificates. Examination-ready compliance reports in one click. 7-year retention.

Pricing

Pricing that scales with your portfolio

Starter

Small lenders and property managers under 500 units

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Professional

Mid-size institutions with 500–5,000 units

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Enterprise

Large institutions with 5,000+ units

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Check Your Exposure

Find out if you're exposed

15-minute call. We'll assess your SCRA risk and show you exactly where the gaps are.

Book directly

Pick a time on our calendar. No back-and-forth.

Send a message

Prefer email? We'll respond within one business day.

No sales pressure. We'll show you the platform and answer your questions.